FAQs

Shipping

How long will it take to receive my uniform after ordering?
  • We strive to process all orders within 48 hours of receipt. You can view your order status within your account at any time.
  • Standard ground shipping: 3 to 9 business days
  • Once your order has been shipped you will be notified and a tracking number will be provided.

Payment and Exchanges

How do I exchange my uniform if it does not fit and I need a different size?
  • Please visit the Exchange Policy section for all exchange details.
What do I do if I don’t have a credit card?
  • Good news, all payment is processed via PayPal! This means that you can still use a credit card, or you can use a PayPal account.

IT Support

How can I print a copy of my receipt?
  • You will need an email address. Once you have placed your order, you will receive an email confirmation which is your official receipt.
Help
  • Still having trouble or do you have an unanswered question about the program or website? Please visit the ‘Contact Us’ section.